Virgin Media has emerged as the top choice for households seeking superior broadband speeds, reliability, and consistent service quality, according to the latest assessment by Opensignal. The UK-based Internet Service Provider dominated all categories, including Download Speed, Upload Speed, Video Experience, and Consistent Quality.
Andrey Popov, Principal Analyst, highlighted Virgin Media’s exceptional performance, attributing it to the company’s upgraded cable-to-fibre network. Virgin’s lead in Download Speed (187.8Mbps) and Reliability Experience (747 points) significantly sets it apart from competitors reliant on the Openreach wholesale platform.
Vodafone secured the second position overall, commended for its strong performance in various metrics. The ISP’s strategic advantage lies in its utilization of both Openreach and CityFibre networks, a deviation from the industry norm of relying on a single network provider.
Other noteworthy ISPs include BT, placing third in Consistent Quality and Download Speed, and Sky, recognized for its impressive Video Experience ranking second in the category.
On the opposite end of the spectrum, Three ranked lowest across several metrics, including Consistent Quality, Upload Speed, Video Experience, and Reliability Experience. TalkTalk also faced challenges with download speeds, averaging 55.1Mbps compared to Virgin’s over 180Mbps.
The latest Opensignal survey results revealed the following winners across key categories:
Consistent Quality
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – TalkTalk
5th – Sky
6th – Three
Download Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – Three
6th – TalkTalk
Upload Speed
1st – Virgin Media
2nd – Vodafone
3rd – BT/EE
4th – Sky
5th – TalkTalk
6th – Three
Video Experience
1st – Virgin Media
2nd – Sky
3rd – Vodafone
4th – BT
5th – TalkTalk
6th – Three
Reliability Experience
1st – Virgin Media
2nd – Vodafone
3rd – Sky
4th – BT
5th – TalkTalk
6th – Three