A fresh Apple scam has resurfaced, preying on individuals by exploiting concerns about low iCloud storage. Apple’s cloud storage service is crucial for many iPhone users, serving as a digital backup for photos, documents, and important files, safeguarding them from accidental deletion or loss.
Furthermore, iCloud simplifies device transitions, like from an iPhone to an iPad or Mac, by consolidating everything in one central location. Despite its convenience, iCloud’s primary drawback is limited storage unless users opt for additional space, with Apple currently offering plans at 99p per month for 50GB, £2.99 for 200GB, and £8.99 for 2TB.
Scammers are once again capitalizing on these storage limitations, instilling fear of account suspension due to full storage to deceive people into divulging personal and financial information. While iCloud scams are not novel, cybersecurity experts at Malwarebytes have noted a surge in fraudulent emails claiming users have exhausted their storage capacity.
Malwarebytes cautioned that scammers are exploiting the emotional aspect of potentially losing cherished photos to obtain sensitive information. The scam messages, purportedly from Apple, assert that iCloud storage has been exceeded, halting file backups, and prompt users to upgrade their storage plan via a link leading to a deceptive website designed to pilfer data.
Variations of these scams abound, all sharing a common theme of coercing a small payment to prevent iCloud files from deletion. The fraudulent websites linked in these emails request personal and payment details to complete the transaction.
To enhance user safety, new guidelines emphasize that Apple does not send unsolicited emails regarding iCloud storage issues. Genuine alerts about nearing capacity are displayed within device settings or as official system notifications, not through unsolicited emails or texts with external links. Users are advised to directly check their storage via device settings if needed.
Additionally, five safety rules for iCloud users are highlighted:
1. Access your account solely through Apple’s official website or device settings.
2. Never disclose your password to anyone.
3. Refrain from clicking links in unexpected emails without prior verification.
4. Utilize updated anti-malware software with web protection enabled.
5. Steer clear of dubious websites or payment requests to avoid potential risks.